MyChart - Support

If you are experiencing an emergency, you should call 911 or go to the nearest Urgent Care Clinic or Emergency Room.

You are accessing MyChart Support for Carson Tahoe Health.

We are available Monday-Friday, 6am-8pm and Saturday-Sunday, 8am-8pm (excluding holidays).

Account Activation Issues? Be sure to review our FAQ's. If you are new to MyChart and unable to activate your account for the first time, please call us 775-445-6403. After verifying your identity, we can help you create your account.

For other issues, you are also welcome to call us at 775-445-6403, or you can complete and submit the form below.

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First Name*:

Last Name*:

Date of Birth*:

Home ZIP Code*:

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Email Address*:

Phone*:

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Preferred contact method:

Best time to call:

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How can we help you?*:

I forgot my password/my password doesn't work.

(Have you tried the Forgot Your Password page yet?)

I forgot my MyChart ID/my MyChart ID doesn't work.

(Have you tried to Recover Your MyChart ID yet?)

My account is locked.

I cannot access my family member's account.

I'm not receiving email notices from MyChart.

It's something else.

Details:

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